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Search results for:what are message statuses and how do i change them

What are message statuses and how do I change them?

How do I change a message's status?… Learn more about how your inbox sections work… of a Message 1

What do customers see when I message them?

What do customers see when I message them?… Just like a regular email or text, you can add images, links, and more to your message… they are sent to

What are Merge Fields and how do I use them?

Send personalized bulk emails or text messages using Merge Tags… Merge Tags are variables which are replaced by the information in the field you selected when your message… Once you have finished writing your message, click Preview to preview it and see how the merge fields

What are Story default settings and how do I use them?

Learn how to set up Stories for your team… Adjust your Stories' Settings Default Details: Font Family: Change how the default text… Shopify checkout is enabled, they can add the item to their cart Clickable: Items can be clicked and

What are templates and how do I create one?

Create templates for frequently sent messages… How do I Create a Template?… Fill out the Name, Template Type (E-mail or SMS) and what teams have access to the template and click

How do I see what message prompted a sale?

See what message prompted a sale from your Sales module under Insights… View what message prompted a sale… Under your report, click the name under the "Sent by" column to review the message history. 2

How do I change which notifications I receive?

Change notifications for Messaging, Tasks, and Customers in the Notifications Settings page… Applies to: All (Users, Managers & Admins) Endear provides notifications for Messaging, Tasks, and… Toggle which notifications you'd like to receive and hit Save Preferences Still Need Help?

How do I change Endear's currency?

4. Click on Change… Applies to: Admins & Managers You can change your team's preferred display currency for reporting… and orders

How do I respond to a message notification?

Respond to a message notification… receive an email with the content of their message… You can reply directly to the customer by clicking the Reply button within your email account and writing

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… our message toolbar… Solution Overview Compose a new message or reply to an existing thread