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Advice and answers from the Endear Team
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what are lookbook default settings and how do i use them
What are Story default settings and how do I use them?
Learn how to set up Stories for your team
What are Merge Fields and how do I use them?
Send personalized bulk emails or text messages using Merge Tags
What are message statuses and how do I change them?
How do I change a message's status?
What do customers see when I message them?
What do customers see when I message them?
What are templates and how do I create one?
Create templates for frequently sent messages
How do I adjust Campaign Settings
This article will teach you how to adjust campaign settings based on Subscriptions, Recently contacted and who can approve Campaigns
What do Endear's default reports tell me?
Endear provides basic reports out-of-the-box to help you understand how your team is doing.
How do I change the default text in SalesChat
Here is where you can learn how to change the default text for greetings, away-modes, and closing chats
How do I adjust my team settings?
Change the details related to any single team from the Teams settings [Admin only]
How can I use UTM's to track customer engagement?
Customer interactions on messages and Stories can be tracked in Google Analytics and other similar platforms through our default UTM's.