Help Center
Go to endearhq.com
Settings & Admin
Home
Users
Locations
Customers
Conversations
Lookbooks
Tasks
Customers
Creating and Assigning Customers
Organizing, Filtering & Searching for Customers
Navigating Customer Profiles
Messaging
Writing & Sending Messages
Adding Recipients to Messages
Inbox Management
Templates
Message Notification & Alerts
Drafts
Creative
Building Lookbooks
Sharing Lookbooks
Editing Lookbooks
Navigating the Lookbooks Page
Navigating the Products Page
Notes & Tasks
Creating Tasks
Task Management
Insights
Managing Reports
Sales Over Time Report
Messages Sent Over Time Report
Messages Received Report
Settings & Admin
Setting up your account & billing
Setting up Messaging
Users, Roles & Permissions
Integrations (Advanced)
Getting to Know Endear
Referral Program
Back to home
Help Center
Settings & Admin
Home
Users
Locations
Customers
Conversations
Lookbooks
Tasks
Customers
Creating and Assigning Customers
Organizing, Filtering & Searching for Customers
Navigating Customer Profiles
Messaging
Writing & Sending Messages
Adding Recipients to Messages
Inbox Management
Templates
Message Notification & Alerts
Drafts
Creative
Building Lookbooks
Sharing Lookbooks
Editing Lookbooks
Navigating the Lookbooks Page
Navigating the Products Page
Notes & Tasks
Creating Tasks
Task Management
Insights
Managing Reports
Sales Over Time Report
Messages Sent Over Time Report
Messages Received Report
Settings & Admin
Setting up your account & billing
Setting up Messaging
Users, Roles & Permissions
Integrations (Advanced)
Getting to Know Endear
Referral Program
Settings & Admin
Learn how to set up and manage your account
Setting up your account & billing
How do I change or reset my password?
How do I update my app?
What notifications does Endear offer?
How do I change which notifications I receive?
How do I add my company's branding?
What are Lookbook default settings and how do I use them?
How do I see my current subscription?
How do I update my billing info?
How do I view past invoices?
I've reached my Shopify spending limit, what do I do?
How do I cancel my subscription?
Where is my customer data?
Where can I find Endear's Terms of Service?
See more
Setting up Messaging
Setting up email in Endear
How do I enable and disable emails and phone numbers in Endear?
How do I set up an SMS number?
Setting up an e-mail using Endear's domain
Setting up your own custom domain
Setting up an e-mail address using your custom domain
How can users start sending messages?
See more
Users, Roles & Permissions
How do I add a new team?
How do I invite additional users?
How do I reinvite a user?
How do I disable a user? [Admins only]
What is the difference between Admin, Manager, and User?
How do I change a user's role?
How do usernames work?
How do I assign the right locations to my teams?
See more
Integrations (Advanced)
How long does it take for a new customer in Shopify to appear in Endear?
What customer data is synced over from Shopify?
How do I install Endear's app in Shopify?