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Messaging
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Locations
Customers
Conversations
Lookbooks
Tasks
Customers
Creating and Assigning Customers
Organizing, Filtering & Searching for Customers
Messaging
Writing & Sending Messages
Adding Recipients to Messages
Inbox Management
Templates
Message Notification & Alerts
Drafts
Creative
Building Lookbooks
Sharing Lookbooks
Navigating the Products Page
Editing Lookbooks
Navigating the Lookbooks Page
Notes & Tasks
Creating Tasks
Task Management
Insights
Managing Reports
Sales Over Time Report
Messages Sent Over Time Report
Settings & Admin
Setting up your account & billing
Setting up Messaging
Users, Roles & Permissions
Integrations (Advanced)
Getting to Know Endear
Referral Program
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Help Center
Messaging
Home
Users
Locations
Customers
Conversations
Lookbooks
Tasks
Customers
Creating and Assigning Customers
Organizing, Filtering & Searching for Customers
Messaging
Writing & Sending Messages
Adding Recipients to Messages
Inbox Management
Templates
Message Notification & Alerts
Drafts
Creative
Building Lookbooks
Sharing Lookbooks
Navigating the Products Page
Editing Lookbooks
Navigating the Lookbooks Page
Notes & Tasks
Creating Tasks
Task Management
Insights
Managing Reports
Sales Over Time Report
Messages Sent Over Time Report
Settings & Admin
Setting up your account & billing
Setting up Messaging
Users, Roles & Permissions
Integrations (Advanced)
Getting to Know Endear
Referral Program
Messaging
Learn how to send messages and manage your Endear inbox
Writing & Sending Messages
1. Can I share videos through Endear?
How long can my text messages be?
How do I resubscribe a customer to messages?
How do I message one or more customers on Endear?
Is there a way to stop sending a mass message?
How do I send a new message to a customer?
How to enhance messages
How do I add a template to a message?
Can I include images in my messages?
How do I add a link to a message?
How do I add Lookbooks to a message?
What are Merge Tags and how do I use them?
How do I add and edit my signature?
Sending a text vs sending an email
How do I reply to an existing thread with a customer?
How do I use dynamic fields in messages? (VIDEO)
See more
Adding Recipients to Messages
How do I add or remove participants from a conversation
How do I message an entire segment of customers?
How do I add multiple recipients to a message?
How do I remove recipients from a message?
What do customers see when I message them?
How do I know if my message was delivered successfully?
Can customers start conversations with me?
How do I unsubscribe customers?
See more
Inbox Management
How can I change the Sender name customers see when they receive my emails?
What are the sections in my Messaging inbox?
How do I search and filter my messages?
Who else can see and respond to my messages?
What are message statuses and how do I change them?
See more
Templates
Template Database
What are templates and how do I create one?
How do I see all my templates?
Who else has access to templates?
Message Notification & Alerts
Who gets notified about customer messages?
How do I know if a customer responded?
How do I respond to a message notification?
Drafts
What is a Draft?
How do I see all my drafts?
Can I save a message or send a message later?
Who can see my drafts?