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Advice and answers from the Endear Team

Search results for:how to change the date of my results
How do I filter and adjust my reports' results?
Apply filters to your reports to adjust the information displayed displayed… Click the desired filter from the menu on the right Check out a video of how to apply filters and… of time over which you want to see results by using the Date Range drop-down menu
How do I change the Stories preview cover to fewer or different images?
Learn how to change the images that are shown in the preview cover of your Stories… If you would like to edit the images in the cover, here is how: Go to the Share tab of your Story… Click on Update Cover Select the images you would like to have on the cover Click
How do I track the performance of my templates?
How to see how your template performed in Insights… How to track the usage of Templates… How to track the performance of templates
How do I customize the style of my SalesChat widget?
Learn how to customize your SalesChat widget including the color, site position, and style… Changing the position of your widget… Applies to: Admins Click "Settings', then "SalesChat" Click "Appearance" Edit the
How do I change or reset my password?
Steps to take if you or one of your users forget their password or if you want to change your password… Applies to: Everyone You may have forgotten or wish to change your current password for security… If you've forgotten your password and can't log-in to Endear, you will need to click the forgot password
How do I change my Email display name?
Change how your Email is displayed… Applies to: Admins & Managers ​ Endear gives you the option to change your Email's display name… This allows you to customize how members of your Team appear in customer inboxes
How do I change my Stories' fonts?
Learn how to choose a Google font for your Stories… Applies to: Admins Only, on Growth plan and above If you're a user on the Growth plan and above,… find the name of one that fits your brand best. 1
How do I change my subscription plan?
Solution Overview Click on Settings Click on Billing Click on Change next to your Current… Click on Change next to your Current Plan 4. Click on Continue under your new plan 5… We are happy to assist you for more 1:1 direction. Reach out to our live chat!
How can I create or change my pin code?
Learn how to change your default pin code… If you would like to change your pin code to 6 digits of your choose, follow the instructions below… Overview Navigate to Settings, then select Profile Within the field "Login pin", select Edit
How can I change my SalesChat availability status?
Learn how to set your SalesChat status to Active or Away… From the Home Page, toggle the status to the right of your name. 2… Another way to edit your availability is directly in the Inbox. Click "SalesChat". 3