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Advice and answers from the Endear Team
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how do i use dynamic fields in messages video
How
do
I
preview
messages
?
Preview
messages
before you send them… Check out
how
your
dynamic
fields
will appear to an individual recipient…
How
to preview
messages
What are merge
fields
and
how
do
I
use
them?
Learn
how
to personalize your message with customizable personalized bulk emails or text
messages
using Merge Tags…
How
to
Use
Merge
Fields
…
In
these cases, merge
fields
can ensure personalized
messages
every time
How
do
I
setup default
messages
in
SalesChat?
Learn
how
you can setup greetings, status updates, and conversation prompts
in
SalesChat… Scroll down to the Labels section, and input the desired copy for the various default
messages
… If applicable, you can also add links to your
messages
. Still Need Help?
How
do
I
use
in
-line images
in
my messaging?
Learn
how
to
use
in
-line messaging with SMS and email responses…
In
-line messaging allows you to add images and/or stories where it's most relevant
in
the message… Applies to: All (Users, Managers, & Admins) Drag and drop images and stories wherever you want
in
How
do
I
search and filter my
messages
?
Search and filter
messages
… To Filter Your
Messages
:… All (Users, Managers, & Admins) From your Conversations tab, you can search through all the
messages
How
do
I
resubscribe a customer to
messages
?
Resubscribe a customer to
messages
… Applies to: All (Users, Managers, & Admins) A customer may
use
the unsubscribe option at the end… of your message, preventing you from messaging them
in
the future
Template Database
A list of popular templates to
use
in
Endear
messages
… ####{{xx.xx}} represents a
dynamic
merge field available
in
Endear that you can insert into your
messages
… Just wanted to check-
in
and see
how
you were liking your [INSERT MOST RECENT PURCHASE]?
How
do
I
add and edit Customer profile custom
fields
?
How
to create custom
fields
and edit their format and visibility. Custom
fields
are available to Admins on the Professional plan…
How
to create a new custom field… Types of
Fields
How
do
I
add multiple recipients to my
messages
?
Adding additional recipients to and removing them from
messages
… Removing Recipients from a
message
… Adding Recipients when Composing a new
message
How
can
I
share
video
in
a message?
Learn
how
to send a
video
within a customer message… 2. Click on Insert
videos
… Overview: Click on Actions Click on Videos Additional Articles
How
to upload
