Advice and answers from the Endear Team

Search results for:how do i use dynamic fields in messages video

How do I preview messages?

Preview messages before you send them… Check out how your dynamic fields will appear to an individual recipient… How to preview messages

What are Merge Fields and how do I use them?

Send personalized bulk emails or text messages using Merge Tags… How to Use Merge Fields… While in a Text Block, Click the Merge Fields icon in the toolbar of your message. 3

How do I use in-line images in my messaging?

Learn how to use in-line messaging with SMS and email responses… In-line messaging allows you to add images and/or stories where it's most relevant in the message… Applies to: All (Users, Managers, & Admins) Drag and drop images and stories wherever you want in

How do I resubscribe a customer to messages?

Resubscribe a customer to messages… Applies to: All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end… of your message, preventing you from messaging them in the future

How do I search and filter my messages?

Search and filter messages… To Filter Your Messages:… to: All (Users, Managers, & Admins) From your Conversations tab, you can search through all the messages

Template Database

A list of popular templates to use in Endear messages… ####{{xx.xx}} represents a dynamic merge field available in Endear that you can insert into your messages… Just wanted to check-in and see how you were liking your [INSERT MOST RECENT PURCHASE]?

How do I add multiple recipients to my messages?

Adding additional recipients to and removing them from messages… Standard users can message up to 100 customers to contact; managers and admins can message up to 2,500… Removing Recipients from a message

Can I include images in my messages?

Easily include images in your messages… All (Users, Managers, & Admins) You can include images and gifs from anywhere into your messages… Some countries do not support image sending over SMS. 1

How do I use Endear's search bar?

Using the "Omnibar" search bar in Endear… See an example below for how to search customers in your account by first name, last name or email address… (Users, Managers, & Admins) If you want to quickly find a specific customer or message, you can use

How do I add and edit Customer profile custom fields?

How to create custom fields and edit their format and visibility. Custom fields are available to Admins on the Professional plan… How to create a new custom field… Types of Fields