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how do i use dynamic fields in messages video
What are merge
fields
and how do I
use
them?
Learn how to personalize your message with customizable personalized bulk emails or text
messages
using Merge Tags… How to
Use
Merge
Fields
… In these cases, merge
fields
can ensure personalized
messages
every time
Template Database
A list of popular templates to
use
in Endear
messages
… ####{{xx.xx}} represents a
dynamic
merge field available in Endear that you can insert into your
messages
… Come Visit
us
IRL (for previously online-only customer)
How do I preview
messages
?
Preview
messages
before you send them… Check out how your
dynamic
fields
will appear to an individual recipient… How to preview
messages
How do I upload an image to my Assets library?
Upload your favorite images to your Assets library to
use
them in Stories or
messages
… Applies to: All (Users, Managers, & Admins) You can upload any image or file to Endear to
use
in
How do I search and filter my
messages
?
Search and filter
messages
… To Filter Your
Messages
:… All (Users, Managers, & Admins) From your Conversations tab, you can search through all the
messages
How do I suppress a customer from being contacted?
Use
Endear's suppression list to permanently block
messages
to a customer's email or phone while keeping their data intact… Applies to: Admins Suppressing a customer marks their email address or phone number so that no
messages
…
Use
suppression when you want to guarantee a customer is never contacted but still need to retain their
How to enhance
messages
& templates
merge
fields
for seamless customization… Adding a template to a message Adding an appointment booking link to a message Merge
fields
… and how they automatically customize
messages
Still Need Help?
Should I
use
a tag or custom field?
Learn the benefits and differences of tags and custom
fields
… How to Effectively
Use
Custom
fields
to Organize Your Customers… Tagging customers and creating custom
fields
are two methods that businesses can
use
to track customer
How do I resubscribe a customer to
messages
?
Resubscribe a customer to
messages
… Applies to: All (Users, Managers, & Admins) A customer may
use
the unsubscribe option at the end
How long can my text
messages
be?
Learn about SMS character limits and how special characters affect the length of your text
messages
… The length of your message depends on the type of characters you
use
… SMS carriers
use
different encoding methods
