Notes & Tasks
Settings & Admin
Getting to Know Endear
How do I see a customer's spending behavior?
Various metrics about spending are available from the Customer Profile page
- Visit a customer's profile either by searching for them or selecting their name from within a segment of customers.
- In the highlighted area, there are various metrics to give you insights on a customer's spending habits. To view all of the different metrics, you will need to scroll to the right. These metrics include:
- Total Spent: total amount spent over the customer's lifetime
- Avg Order Value
- # of Orders
- Order Frequency: How often a customer typically purchases, e.g. every 45 days
- # of Items: Total items purchased across orders
- Avg Price of Item
- Total Refunds
- Total Discounts