Advice and answers from the Endear Team

Search results for:how do i message an entire segment of customers

How do I message an entire audience of customers?

Learn to message all the customers in an audience- Admin & manager feature… How to message an audience of customers… Applies to: Managers, Admins and Users You can send to an entire audience of 10 for users, 25 for

What do customers see when I message them?

What do customers see when I message them?… The magic behind the success of Endear messages is the personal nature of the message… Endear allows you to easily write and send messages to your customers over email and text

How do I message one or more customers on Endear?

Learn how to email and text customers one at a time or in bulk… I'm trying to message an entire audience of customers - Admins & Managers only… There are many ways to message customers in Endear, so choose which you're trying to do below so we can

How do I merge customers?

Merging customer profiles in Endear… 1. Visit the customer profile of the customer you want to merge into… 4. Search for the customers whose profile you want to merge into this one - these will be the profiles that are "merged", meaning their record will be deleted after the merge is complete

How do I export customers?

Export customer information to CSV and work with your data offline … How to export customers… Click on the segment you want to export Check the box next to Customer to select all customers

How do I unsubscribe customers?

Unsubscribe a customer manually… unsubscribe method, you can unsubscribe the customer manually by updating the status of their message… How to Manually Unsubscribe a Customer

How do I pin an Audiences to my Customers page?

Pin important Audiences to your customers landing page in Endear … For more information: How do I create an Audience? Still Need Help?… Navigate to the Customers page by clicking Customers in the lefthand side navigation. Step 2

How do I respond to a message notification?

Respond to a message notification… receive an email with the content of their message… When responding to a message notification, instead of showing your personal email, the email address

How do I turn an import into an Audience?

Create an audience of a recent import of customers… of customers just from this import… you applied to your import of customers

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… Solution Overview Compose a new message or reply to an existing thread… Compose a new message or reply to an existing thread. Step 2. Click on + Actions Step 3