Advice and answers from the Endear Team

Search results for:how can users start sending messages

How can users start sending messages?

Learn what is required for users to start sending messages… Users can start sending emails as long as they are assigned to a team location. 2… They will only be able to send text messages if their location has an associated phone number

What is a Draft?

Any message you started writing but didn't send is automatically saved as a draft… You can edit your drafts as many times as you want before sending it to your customers… Learn how to access all of your draft messages. Still Need Help?

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages… You can start sending a message from one of two places: From An Audience page A Customer's… Applies to: All (Users, Managers, & Admins) Stay in touch with your customers by sending them engaging

How long can my text messages be?

Character limits and details about sending text messages… Applies to: All (Users, Managers, & Admins) In order to preserve high deliverability of text messages… For reference, here is how messages of these lengths appear to your recipients: Including images

How do I preview messages?

Preview messages before you send them… Applies to: All (Users, Managers, & Admins) Previewing messages allows you to review how your emails… How to preview messages

How to enhance messages & templates

Applies to: All (Users, Managers, & Admins) With Endear, you can create engaging messages by adding… You can also streamline your communication by creating templates for frequently sent messages and using… a message Adding links to a message Adding a template to a message Merge tags and how

Can customers start conversations with me?

Anyone can write in to contact you directly over email or SMS… This means anyone can write in to contact you directly over email or SMS… When you receive an inbound email or an SMS, you can access the message they've sent you from your Messaging

Can I include images in my messages?

Easily include images in your messages… All (Users, Managers, & Admins) You can include images and gifs from anywhere into your messages… Some countries do not support image sending over SMS. 1

Can other users share my Stories?

User access to Endear Stories… Yes, other users on your team will also be able to view and share your Stories via the Shareable Link

How do I start a new message from my Home page?

Learn how to quickly compose a message when you login to Endear … How to start a new message from Home page… Applies to: All (Users, Managers, & Admins) You can quickly compose a new message by selecting the