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Advice and answers from the Endear Team
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how are associates notified of tasks what are they notified about
How are associates notified of tasks?
Learn how associates can view their assigned tasks
What task activity are users notified about?
Associates can choose what task activity to get notified about
Who gets notified about customer messages?
Endear has a sophisticated messaging routing system to ensure that no messages fall through the cracks.
How do I add a new task from Home?
Keeping track of your to-do list in Endear
What are Stories?
Learn what Stories are and what it means to send beautiful, clickable content to your customers.
How do I create a task?
Organize and prioritize your work with Tasks
What are Shoppable Stories?
Introducing Shoppable Stories! Your customers can now browse, add to cart, and checkout directly from your Stories with Endear Checkout
How do I assign multiple associates to a task?
Assign as many associates as you want to a task
What are templates and how do I create one?
Create templates for frequently sent messages
What details are displayed in a Story?
See what details customers can view in your team's Stories.