Navigating Customer Profiles
8 articles
- What profile details can I edit about a customer?View a customer's profile and update details in Endear
- How do I know who is assigned to a customer?Easily tell who is assigned to a customer
- How do I see a customer's order history?You'll be able to see all orders a customer has made as well as related order info
- How do I add and edit Customer profile custom fields?How to create custom fields and edit their format and visibility. Custom fields are available to Admins on the Professional plan.
- How do I manage a customer's subscription?Learn how to manage your customer's subscription to email and SMS marketing.
- How to bulk edit Marketing Subscriptions
- Overview of messaging consent management in EndearUnderstand conversational consent versus marketing consent, how integration subscription status syncs, and which sends each one allows.
- How to Use Retail Concessions in EndearLog purchases manually and manage customer relationships from beauty counters, kiosks, and pop-up locations