Applies to: Admins
Endear allows you to manage and make mass adjustments to your Marketing Subscriptions. You can unsubscribe them from all E-mail or SMS subscriptions. You can also suppress their information so they can no longer are contacted through SMS or E-mail.
Note: The Data tab is no longer in the main navigation. Marketing subscriptions are now under Settings > Integrations and Data.
Format your Spreadsheet
Endear needs the following fields to complete the upload. You can map your columns later but will need the following information:
Marketing Subscriptions
Type | Field | Descriptions |
Contact (Required) | E-mail or SMS | Enter the customer's E-mail to unsubscribe their E-mail or their Phone Number to unsubscribe from SMS |
Marketing Subscription Status (Required) | Yes or No | Choose Yes to have their subscription active and No to |
Occurred at (optional) | Date | Endear will automatically fill this out once it is upload but you can enter your own |
Suppression List
Type | Field | Description |
Contact (Required) | E-mail or SMS | Enter the customer's E-mail or Phone Number to suppress that contact |
Occurred at (optional) | Date | Endear will automatically fill this out once it is upload but you can enter your own |
Suppression Status | Yes or No
| This will suppress or unsuppress the Contact |
Upload Your Marketing Subscriptions/Suppressions
Overview
1. Select Settings, then select Integrations and Data
2. Select Marketing subscriptions
3. Select Import Contacts
4. Select + Create job
5. Select Continue
6. Select Import Data
7. Select Marketing Consent
8. Upload your spreadsheet
9. Map any columns to the corresponding Template fields and select Continue
10. Review and select Confirm & Submit
11. Select Confirm
12. To upload suppressions, select "Suppressions." Follow the same process as with the main data upload, ensuring that you map the suppression columns to the corresponding template fields. Once completed, select "Continue," review the details, and then select "Confirm & Submit" to finalize the process.
1. Select Settings, then select Integrations and Data
2. Select Marketing subscriptions
3. Select Import CSV
4. Select + Create job
5. Select Continue
6. Select Import Data
7. Select Marketing Consent
8. Upload your spreadsheet
9. Map any columns to the corresponding Template fields and select Continue
10. Review and select Confirm & Submit
11. Select Confirm
12. To upload suppressions, select "Suppressions." Follow the same process as with the main data upload, ensuring that you map the suppression columns to the corresponding template fields. Once completed, select "Continue," review the details, and then select "Confirm & Submit" to finalize the process.
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