Applies to: All
Endear supports the option for your store associates to login via a 6 digit numerical pin code instead of username and password.
Fun fact: This feature was created from a customer request because it mirrors the way store associates login to their POS system!
How does it work?
Pin code login works best on on a shared device (e.g., the store desktop or tablet). The store manager will create an Endear account and be the "primary" account logged into the device. Once the primary account is logged in, all the pin code users can simply use their numerical pin codes to login and logout of Endear on that shared device. This makes switching accounts on one device super fast and easy - which is especially important on the retail floor.
Note: When logging in via pin code, Endear does not require MFA.
Who can use pin code login?
Users are the only role type who can login via pin code. Managers and Admins must login with a traditional password.
Can I use pin code login on my own device?
No, pin code login is not intended to be used on an individual device. If you need to use Endear on an individual device, you should create an account using an email or phone number.
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