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settings admin
How do I adjust my team
settings
?
Change the details related to any single team from the Teams
settings
[
Admin
only]… You can change the name, address, connected POS and ecommerce sources of a team from the Teams
settings
… Solution Overview Click on Teams from your
Settings
page Click on the team whose details
Written by
Angela Lynch
Updated over a week ago
What are Story default
settings
and how do I use them?
Learn how to
set
up Stories for your team… Applies to:
Admin
Stories are set up out-of-the-box based on a series of predetermined
settings
… If you're an
admin
, you can change these default
settings
so that all future Stories will have those
Written by
Angela Lynch
Updated over a week ago
How do I hide the team inbox from users?
Disable a team's shared inbox from your
settings
page. [Only accessible to admins on the Professional plan]… Visit the Teams section of your
Settings
page 2
Written by
Angela Lynch
Updated over a week ago
How do I reach out to an
Admin
?
Learn who the
admins
are on your Endear account… Applies to: All Users with the role of
Admin
in Endear can see and do anything in the account… Typically when you are unable to perform a specific function on Endear, it likely means that it's an
Admin
Written by
Angela Lynch
Updated over a week ago
What is the difference between
Admin
, Manager, and User?
Admin
… What permissions do
Admin
, Manager, and Users have?… User's with the role of
Admin
in Endear can see and do anything in the account
Written by
Angela Lynch
Updated over a week ago
How do I change a user's role?
Learn how to change a user's role to an
admin
, manager, or user… Applies to:
Admin
Solution Overview Click on
Settings
and select Users Click on the… To change a user's role, first, click on
Settings
and then select Users. Step 2
Written by
Angela Lynch
Updated over a week ago
How do I view past invoices?
View past invoices from your Billing
Settings
page… You can view your invoice details here: https://app.endearhq.com/
settings
/billing Click the
Settings
… Applies to:
Admin
Note: Past invoices are only available for clients paying via credit card
Written by
Angela Lynch
Updated over a week ago
How do I
set
up an SMS number?
Only
admins
have access to this feature… Applies To: Admins SMS can be set up starting from one of two places: your Messaging
Settings
or… Click on
Settings
in your navigation panel and click on Messaging. Step 2
Written by
Angela Lynch
Updated over a week ago
How do I update my billing info?
As an
Admin
, you can update your billing info at any time… Applies to:
Admin
If you are an
Admin
, you can update your billing info at any time in Endear… Solution Overview Visit the the Billing page in
Settings
Written by
Angela Lynch
Updated over a week ago
How do I re-invite a user?
Endear hasn't accepted their invite before their link expires, they will need to be re-invited by an
Admin
… Click on Users from the
Settings
page. 2
Written by
Angela Lynch
Updated over a week ago