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Advice and answers from the Endear Team

Search results for:how does the search bar work
How do I use the search bar?
Learn how to search using the universal search bar… Applies to: All (Users, Managers, & Admins) The top search bar, also known as the "universal search… bar" allows you to search your entire Endear account Go to the top right search bar to enter
How do I use Endear's search bar?
Using the "Omnibar" search bar in Endear… This search bar will always be located at the top right of your screen and can be used anywhere in the… Search bar in Endear
How does Tickets work?
Learn the capabilities of the support Tickets in Endear… view the ticket for Click the Down Arrow next to the ticket to view the entire ticket… Choose the customer you'd like to see the support ticket for 4
Does Endear work with Shopify Flow?
Leverage Shopify Flow's workflows with Endear's triggers… Visit the Shopify app store Install the Shopify Flow application Install the Endear application… From the Shopify Admin dashboard, open Shopify Flow Press the "Create workflow" button
How do I search for items?
For more information: How to select items for a Story How to filter items How do… Start from the main Products page under the Creative module… Search for the product you want
What is SalesChat?
Learn about Endear's SalesChat feature and how you can use it to connect with customers at key opportunities… How does it work?… From the left-hand navigation bar, click "SalesChat" You will prompted with the below pop-up message
How do I search and filter my messages?
Search and filter messages… To search through drafts or templates, click the Drafts or Templates tab in the left menu and repeat… Click into the Search conversations field. 2
How do usernames work?
How to View and Edit your username… Users can edit their usernames by going to Settings and then selecting Your Profile
What are Appointments?
Learn about Endear's Appointments feature and how you can use it allow customers to book… How does it work?… Note: Only the Admin can complete the steps below: Click "Customers" from the left-hand menu
What does the 24-hour autoblock mean?
You can only reach out to a customer via the same method (SMS or Email) once before the 24hr block activates… Here is how it works… So you can reach out via both methods in the same 24 hours