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Advice and answers from the Endear Team

Search results for:how do i set up an sms number admin feature

How do I set up phone number forwarding?
Adding store phone number for call forwarding… 3. Choose the SMS number you'd like to setup forwarding for… Click on Settings Click on Contact Methods Choose the SMS number you'd like to setup forwarding
How do I set up a new phone number in Endear for SMS or call forwarding?
Learn how to setup a new phone number for SMS texting and/or call forwarding for your brand… Select +Add contact method, then Setup a phone number Select a new SMS number to use for communications… By doing so, you unlock the following two capabilities: SMS Messages: Setting up a new phone number
How do I set up email in Endear?
Applies To: Admin You can set up an e-mail address using a subdomain we provide out-of-the-box, endear.chat… How to set up email contact method in Endear
How do I reset my PIN?
Forgot your PIN? Reset it via email, SMS, or WhatsApp — or request a reset from your manager… If you have an email, SMS, or WhatsApp number associated with your account… Open the message on your email, SMS, or WhatsApp, click the link, and set a new 6-digit PIN
How are SMS credits calculated?
Understand the characteristics of an SMS message and how it relates to the Endear SMS credit cost… When you send an SMS message through Endear it costs a certain number of SMS Credits… Your Endear account includes a predetermined number of SMS credits each month, with variations depending
How do I setup WhatsApp?
Note: If you bring in your own number for WhatsApp, you cannot use that same number for SMS with Endear… Alternatively, you can port an existing number into Endear for SMS first, and then set it up for WhatsApp… Can I use the same phone number for both SMS and WhatsApp?
How do I set a task's deadline?
Set a task's due date… To Set a Deadline:… Solution Overview: Visit the task whose deadline you want to set Choose a due date
When should I send a text message vs an email message?
When contacting customers you can choose to send an SMS or email… Feature… SMS
How do I edit an audience?
Reach out to your manager or account admin for help. 2
How to Identify Who Is an Admin
Learn how to view which Staff members have Admin privileges and understand their permissions in your Endear account… Select the Role filter and choose Admin This will display a list of all people with Admin privileges… Applies to: All People with the Admin role in Endear have full access to all features and settings