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how do i send a new message
How
do
I
send
a
new
message
to
a
customer?
Stay in touch with your customers by
sending
them engaging
messages
… Once you're ready to
send
, click the
Send
button to finally
send
your
message
!… Once you're ready to
send
, click the
Send
button to finally
send
your
message
! Step 6
Written by
Angela Lynch
Updated over a week ago
How
do
I
send
a
message
from Endear's mobile app?
Compose one-to-one
messages
from Endear's mobile app…
Send
your
message
using the blue arrow - otherwise you can schedule your
message
for later…
Send
your
message
using the blue arrow - otherwise you can schedule your
message
for later
Written by
Angela Lynch
Updated over a week ago
When should
I
send
a
text
message
vs an email
message
?
When contacting customers you can choose to
send
an SMS or email…
a
text
message
or an email… GIF of the video inline with
a
link to watch the full video Maximum 10, included in the
message
Written by
Angela Lynch
Updated over a week ago
How
do
I
start
a
new
message
from my Home page?
Learn
how
to quickly compose
a
message
when you login to Endear …
How
do
I
add
a
new
task?
How
do
I
create
a
new
Story? Still Need Help?… For more information:
How
do
I
create
a
new
customer from my Customers card?
Written by
Angela Lynch
Updated over a week ago
What
do
customers see when
I
message
them?
What
do
customers see when
I
message
them?… Just like
a
regular email or text, you can add images, links, and more to your
message
… Endear allows you to easily write and
send
messages to your customers over email and text
Written by
Angela Lynch
Updated over a week ago
How
do
I
respond to
a
message
notification?
Respond to
a
message
notification… Applies to: All (Users, Managers, & Admins) When
a
customer responds to
a
message
, you will also… When responding to
a
message
notification, instead of showing your personal email, the email address
Written by
Angela Lynch
Updated over a week ago
How
do
I
add
a
template to
a
message
?
Save time by using templates in your
messages
… Applies to: All (Users, Managers, & Admins) Adding
a
template to
a
message
can save you
a
lot of… Compose
a
new
message
. 2. Click the Templates icon in the toolbar. 3
Written by
Angela Lynch
Updated over a week ago
How
do
I
add
a
link to
a
message
?
Adding clickable links to any email or SMS
message
is simple… Compose
a
new
message
. 2… Select/Highlight the text in your
message
that needs to be linked. 3
Written by
Angela Lynch
Updated over a week ago
How
do
I
remove recipients from
a
message
?
Remove recipients from
a
message
… Applies to: All (Users, Managers, & Admins) Endear allows you to easily
send
a
message
to multiple… After adding your list of customers to your email or SMS, you can always edit it and remove
a
recipient
Written by
Angela Lynch
Updated over a week ago
How
do
I
add products to
a
message
?
When looking to share products with your clients, quickly add them into your messages with Endear's
message
toolbar… Solution Overview Compose
a
new
message
or reply to an existing thread… Compose
a
new
message
or reply to an existing thread. Step 2
Written by
Angela Lynch
Updated over a week ago
