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Advice and answers from the Endear Team

Search results for:endears mobile app beta

How to install the Endear app
We have the same view for your mobile and browser app for easy of use and seamless user experience… Applies To: Our easy to use mobile experience lets you increase customer retention and drive sales… Sign into account Download our iOs app
What is the new inbox?
Learn about the changes to your inbox and how to try it out in beta… New Inbox Rollout: Beta Phase… Improved mobile & tablet experience Real-time messaging to send and receive messages instantly
How do I install Endear's app in Shopify?
Learn how to install Endear's app in Shopify… Visit Endear's Shopify App Store listing Step 2. Click Add App ​ Step 3… Applies to: Admins Solution Overview Visit Endear's Shopify App Store listing
How to Use Retail Concessions in Endear
Note: Currently, Retail Concessions is in Beta… Note: If you are on a mobile device, you have the option to to scan the product barcode… Retail concessions is currently in Beta and needs to be enabled for your account
How do I view and filter my templates?
Viewing Templates - New Inbox (beta)… If you are utilizing the new Inbox (beta), click the dropdown next to My Inbox. 2
How do I switch between brands?
Navigate between multiple brands in your Endear account quickly and easily… On Mobile… Applies To: All If you use Endear with multiple brands, you can easily switch between them by following
How can I view customer information while messaging?
When continuing a customer conversation in the new Inbox (beta), you have tons of relevant customer information… Use horizontal scroll on your track pad or swipe on mobile to view all the categories of information
How to install Shoppable Stories
Learn how to easily add this new sales channel, Endear Checkout app, to your account… Install Now *Reminder that you will need Shopify app install permissions to install Endear Checkout
How do I change which notifications I receive?
You can adjust e-mail notifications as well as mobile notifications (app only)
How to Set Up Two-Factor Authentication
Learn how to enable two-factor authentication to secure your Endear account… Setting up 2FA with Authenticator App… Input the code you receive, and select Continue to complete setup Authenticator: Get your app