Endear

Home

Sign In

Terms of Service

Privacy Policy

Report an Outdated Article

General

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

 for easy of use and seamless user experience… Applies To: 
Our easy to use 

 experience lets you increase customer retention and drive sales… Sign into account 
Download our iOs 

Learn about the changes to your inbox and how to try it out in 

 & tablet experience 
Real-time messaging to send and receive messages instantly

 ​ 
Step 3… Applies to: Admins 
Solution Overview 
Visit Endear's Shopify 

When continuing a customer conversation in the new Inbox (

), you have tons of relevant customer information… Use horizontal scroll on your track pad or swipe on 

 to view all the categories of information

How can I view customer information while messaging?

)… If you are utilizing the new Inbox (

), click the dropdown next to My Inbox. 
2

You can adjust e-mail notifications as well as 

How do I change which notifications I receive?

Learn how to easily add this new sales channel, Endear Checkout 

, to your account… Install Now 
 *Reminder that you will need Shopify 

 install permissions to install Endear Checkout

How to upload your own profile picture that will be seen in the 

 and SalesChat… Customers get a face to connect with in SalesChat, and your colleagues can easily spot you across the 

?… Analytics 
Endear tracks each message sent through the 

 so you can see how your team is contributing

 that allows you to create workflows that enable you to modify your Shopify data