Advice and answers from the Endear Team

Search results for:who else has access to templates

Who else has access to templates?

See who can view and edit templates… While some templates are only useful to just one team, others might be helpful to everyone… When you create a template, you decide who you want to share your template with: Current team

Who else can see and respond to my messages?

Anyone in your location and any account admins can see and respond to your conversations in the team inbox… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… and respond to your conversations in the team inbox

How do I see who else is on my team?

Applies to: All (Users, Managers, & Admins) If you're looking for others assigned to your location… Can I belong to multiple locations? How do I change which location I am signed-in to?… We are happy to assist you for more 1:1 direction. Reach out to our live chat!

How do I see all my templates?

Access your templates from your Messaging module… Applies to: All (Users, Managers, & Admins) You can easily access your templates from your Inbox… You can filter your templates by Type (email or sms), Creator (the user who created the template), or

How do I give others access to an Audience?

Give your team access to relevant customer lists … How to update who has access to an Audience… Go to the Audience you want to change access to, click Saved Step 2

How to enhance messages & templates

Learn to add images, products, Stories, links and more!… Adding Stories to a message Adding images to a message Adding links to a message Adding… We are happy to assist you for more 1:1 direction. Reach out to our live chat!

How to restore deleted templates

Recover your deleted templates… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… It is possible to be recovered

How do I adjust who can access a Contact Method

Adjust who you'd like to view or send from certain contact methods… Applies to: Admins ​ Endear allows you to customize individual contact methods, such as E-mail, SMS,… Click on Contact Methods Choose your preferred contact method Click on Edit under Access

What are templates and how do I create one?

Create templates for frequently sent messages… Applies to: All (Users, Managers, & Admins) Templates can save you a lot of time if you’re sending… Fill out the Name, Template Type (E-mail or SMS) and what teams have access to the template and click

Template Database

A list of popular templates to use in Endear messages… Applies to: All (Users, Managers, & Admins) Below you will find a list of popular templates to add… and we wanted to reward it with access to a private sale / a private discount just for you and our other