Advice and answers from the Endear Team

Search results for:template database

Template Database

A list of popular templates to use in Endear messages… [XXXX] represents a spot that the user of the template needs to manually insert information to personalize… the template to the customer they are sending it to

How do I track the performance of my templates?

How to see how your template performed in Insights… Select Template and Select the Template you would like to see 5… Select Message Template and Select the Template you would like to see 6

How do I add a template to a message?

Save time by using templates in your messages… Select your template and Click Confirm Template 3… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of

Who else has access to templates?

See who can view and edit templates… When you create a template, you decide who you want to share your template with: Current team… You can update the permissions of a template after its been created by visiting the template in the Templates

What are templates and how do I create one?

Create templates for frequently sent messages… Fill out the Name, Template Type (E-mail or SMS) and what teams have access to the template and click… How do I Create a Template?

How to restore deleted templates

Recover your deleted templates… Applies to: All (Users, Managers, & Admins) Did you accidentally delete your template(s)?… Click on More Filters Click on Deleted Select "Yes" Click Restore on the desired template

How do I see all my templates?

Access your templates from your Messaging module… You can also search for a template and filter your search by Type of messages or add more filters by… You can filter your templates by Type (email or sms), Creator (the user who created the template), or

Can customers start conversations with me?

If the customer is already in your database, their messages will automatically be added to their messaging

What is the difference between the First Seen and First Added filters?

For example, the day your customer first made a purchase and therefore entered into your POS's database

How to enhance messages & templates

Stories to a message Adding images to a message Adding links to a message Adding a template