Advice and answers from the Endear Team

Search results for:setting up email in endear

How to set up email in Endear

Add an e-mail contact method from within Endear… How to set up email contact method in Endear… Applies To: Admin You can set up an e-mail address using a subdomain we provide out-of-the-box, endear.chat

Meet Endear!

Learn more about Endear… Endear is the all-in-one clienteling solution for omnichannel brands… Messaging Every email, text, or WhatsApp sent on your brand's behalf - all in one place

Setting up Two-Factor Authentication for your Endear User Profile

Set up 2FA (Two-Factor Authentication), also known as Multi-factor Authentication, for your Endear User Profile… Endear will start prompting you for a code now when you log-in… Setup Multi-Factor Authentication in an Authenticator App

How do usernames work?

Learn about usernames in Endear… Applies To: All (Users, Managers, & Admins) Usernames in Endear are internal only (never customer-facing… and make it easy for users to log-in and out without entering their full email address

Which conversations will I see on my Home page?

Managing your conversations in Endear

How to connect Iterable to Endear

This guide will walk you through setting up an integration and getting Iterable connected to Endear… This guide will walk you through the steps of connecting and integrating Iterable with Endear… Click here to find The ID of the E-mail marketing channel that tracks your subscribed email contacts

How do I merge customers?

Merging customer profiles in Endear… Applies to: Admins If one customer has two separate profiles in Endear, you can merge these two profiles… Solutions Overview Visit the Customer's Profile page you want to merge into Click Actions in

Which orders get tracked in Endear?

In other words, once you've connected a location to Endear (including your e-commerce site and any POS… Why is a sale showing up twice?… Why isn't an order showing up?

How do I change which location I'm signed into?

Switching between locations in Endear … Click the drop-down arrow next to the location name in the upper left corner

Which tasks will I see on my Home page?

Managing your tasks in Endear… This is an easy way to keep track of your to-do list when you first log in to Endear… We show your upcoming tasks (due in 7 days) and any overdue tasks (have not been completed in past 7