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Advice and answers from the Endear Team

Search results for:how to enhance messages
How to enhance messages & templates
Learn to add images, products, stories, links and more!… Applies to: All With Endear, you can create engaging messages by adding stories, products, images… how they automatically customize messages Still Need Help?
How can I add images to my messages?
Learn how to add images to enhance your SMS and email messages… Applies to: All (Users, Managers, & Admins) Overview Compose a new message or reply to an existing… We are happy to assist you for more 1:1 direction. Reach out to our live chat!
How do I preview messages?
Preview messages before you send them… Applies to: All (Users, Managers, & Admins) Previewing messages allows you to review how your emails… How to preview messages
What are templates and how do I create one?
Create templates for frequently sent messages… They are commonly-used pieces of content that you can insert into your messages to serve as a base layer… How do I Create a Template?
How do I resubscribe a customer to messages?
Resubscribe a customer to messages… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… Applies to: All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end
How do I add multiple recipients to my messages?
Adding additional recipients to and removing them from messages… Applies to: All (Users, Managers, & Admins) With Endear, you can send a message to one or multiple… We are happy to assist you for more 1:1 direction. Reach out to our live chat!
How can users start sending messages?
Learn what is required for users to start sending messages… They will only be able to send text messages if their location has an associated phone number… We are happy to assist you with more 1:1 direction. Reach out to us on our live chat!
How to override the 24-hour rule in Campaign messages
Go to the "Schedule" section to adjust the 24 hour message default 2… Reach out to the Admin on your team to change the default within your campaign… We are happy to assist you for more 1:1 direction. Reach out to our live chat!
How long can my text messages be?
Character limits and details about sending text messages… Applies to: All (Users, Managers, & Admins) In order to preserve high deliverability of text messages… For reference, here is how messages of these lengths appear to your recipients: Including images
How can customers opt-out of SMS messages?
Learn how customers can opt-out or opt-back-in to receiving SMS messages… How does a customer opt-in to SMS messaging?… Customers always have the option to opt-out of receiving SMS messages