Advice and answers from the Endear Team

Search results for:how do i send a new message

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages… Once you're ready to send, click the Send button to finally send your message!… Once you're ready to send, click the Send button to finally send your message!

How do I start a new message from my Home page?

Learn how to quickly compose a message when you login to Endear … How to start a new message from Home page… Here is a step by step guide to get you started messaging Overview: Click on the Send a message

When should I send a text message vs an email message?

When contacting customers you can choose to send an SMS or email… a text message or an email… GIF of the video inline with a link to watch the full video Maximum 10, included in the message

What do customers see when I message them?

What do customers see when I message them?… Just like a regular email or text, you can add images, links, and more to your message… Endear allows you to easily write and send messages to your customers over email and text

How do I respond to a message notification?

Respond to a message notification… Applies to: All (Users, Managers, & Admins) When a customer responds to a message, you will also… When responding to a message notification, instead of showing your personal email, the email address

How do I add a template to a message?

Save time by using templates in your messages… Applies to: All (Users, Managers, & Admins) Adding a template to a message can save you a lot of… Overview: Compose a new message Click on Actions > Insert Templates Select your template

How do I add a link to a message?

Adding clickable links to any email or SMS message is simple… Compose a new message. 2… Select/Highlight the text in your message that needs to be linked. 3

How do I schedule a message for later?

If you are on Endear's growth plan or higher, you can schedule a message to be sent at a later time or date… When composing a new message you can Unschedule, Preview, or Duplicate the message… When composing a new message you can Unschedule, Preview, or Duplicate the message

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… Solution Overview Compose a new message or reply to an existing thread… Compose a new message or reply to an existing thread. Step 2. Click on + Actions Step 3

How do I add Stories to a message?

Share Stories you've assembled straight through your messaging platform… Applies to: All (Users, Managers, & Admins) When writing a message to a customer, you can attach… Adding Stories to a message