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Advice and answers from the Endear Team

Search results for:how do i send a new message
How do I send a new message to a customer?
Stay in touch with your customers by sending them engaging messages… When you're ready, select Send to send your message immediately or Schedule to send it at a later point… Watch this 1 minute tutorial to learn how to send a message with Endear
How do I send WhatsApp messages and manage messaging consent?
Learn how to message with WhatsApp while staying compliant with the 24-hour consent window… so every time a customer sends a message, a new 24 hour consent window begins… automatically from the moment the customer sends a WhatsApp message You do not need to send an
How do I start a new message from my Home page?
Learn how to quickly compose a message when you login to Endear … How to start a new message from Home page… Here is a step by step guide to get you started messaging Overview: Click on the Send a message
How do I Send a Message with a Booking Link in Endear?
Learn how to insert booking links into messages in Endear… Overview: Click Inbox Click Compose Select the Recipient Click Continue Add a… Subject Compose message Click Done Click Insert Click Insert booking links
When should I send a text message vs an email message?
When contacting customers you can choose to send an SMS or email… a text message or an email… GIF of the video inline with a link to watch the full video Maximum 10, included in the message
How do I set up a new phone number in Endear for SMS or call forwarding?
Learn how to setup a new phone number for SMS texting and/or call forwarding for your brand… Select +Add contact method, then Setup a phone number Select a new SMS number to use for communications… Why should I setup a phone number?
What do customers see when I message them?
What do customers see when I message them?… Just like a regular email or text, you can add images, links, and more to your message… Endear allows you to easily write and send messages to your customers over email and text
Can I save a message?
Write a message and save it to edit or send later… How do I Save a Message?… Then send your message or schedule it to send later. Still Need Help?
How do I add products to a message?
Easily add product images to emails or text messages to give customers rich information right at their fingertips… Compose a new message or reply to an existing thread… Compose a new message or reply to an existing conversation thread. 2
How do I schedule a message for later?
If you are on Endear's growth plan or higher, you can schedule a message to be sent at a later time or date… When composing a new message you can Unschedule, Preview, or Duplicate the message… When composing a new message you can Unschedule, Preview, or Duplicate the message