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How do I see what message prompted a sale?

See what message prompted a sale from your Sales module under Insights

From the Sales module under Insights, you can find detailed information regarding all of the sales for the month. 

Under your report, there are 2 columns which give you more insights on the messages that prompted a sale:

  • Message: Click View Message to see the message sent to the customer.
  • Conversation: Click an email address or phone number to see the entire thread between the user that sent the message and the customer that purchased.