Advice and answers from the Endear Team

Search results for:how do i remove the team inbox

How do I hide the team inbox from users?

Disable a team's shared inbox from your settings page. [Only accessible to admins on the Professional plan]… The team inbox houses all messages where at least one user on the team is participating, and is accessible… When you hide the team inbox, users on that team can only see the messages they participate in. 1

How do I add a new team?

Learn how to add additional teams to your Endear account… 3. Click on Create team… Applies to: Admin only You'll be prompted to set up at least one team when you create your account

How do I adjust my team settings?

Change the details related to any single team from the Teams settings [Admin only]… to choose the right POS and ecommerce sources for your team How to disable a team What is… Select the team you'd like to edit 4

How do I add and remove tags from customers?

Select Remove Tags from the drop down. Step 3. Search or select the tags you want to remove… 1. Step 1. From the customer's main profile page, click the + Add button under the Tags section… 2. To create a new tag, simply type it into the search bar and the checkbox to select it will appear. Click new tag then select Save to add new tag

How do I invite new users to my team?

Edit or add new users assigned to your team in Endear … How do I change which location I am signed-in to? Can I belong to multiple locations?… For more information: How do I see who else is assigned to my location?

How do I add or remove participants from a conversation?

Adding and removing participants from a conversation… Simply click on the "X" next to their name in the sidebar Still Need Help?… To remove a participant

What are message statuses and how do I change them?

How do I change a message's status?… Once updated, the thread will move to the appropriate folder in your Inbox Still Need Help?… Learn more about how your inbox sections work

Who else can see and respond to my messages?

Anyone in your location and any account admins can see and respond to your conversations in the team inbox… If you are an admin and you're on the professional plan, you can hide the team inbox for any single team… The team inbox is separated into helpful sections so you can concentrate on just your threads

How do I see who else is on my team?

Can I belong to multiple locations? How do I change which location I am signed-in to?… How to find team members from the Home Page… How to find team members from Settings

What are the sections in my Messaging inbox?

A break-down of the different sections in your Messaging inbox… Team Inbox: All of the the messages your team has received to its dedicated email addresses and phone… (Learn more about how your team inbox works.)