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Advice and answers from the Endear Team
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how do i remove the team inbox
How do I hide the
team
inbox
from users?
Disable a team's shared
inbox
from your settings page. [Only accessible to admins on the Professional plan]… The
team
inbox
houses all messages where at least one user on the
team
is participating, and is accessible… Under
Team
inbox
click Hide Keep in mind that adjusting this setting will only hide the
inbox
for standard
How do I adjust access or delete a report?
Control which members of your
team
can view certain reports or
remove
reports entirely
Who else can see and respond to my messages?
Anyone in your location and any account admins can see and respond to your conversations in the
team
inbox
… If you are an admin and you're on the professional plan, you can hide the
team
inbox
for any single
team
… The
team
inbox
is separated into helpful sections so you can concentrate on just your threads
What is the new
inbox
?
Learn about the changes to your
inbox
and how to try it out in beta… Click on
Inbox
from the left-hand navigation, then click Try new
inbox
. 2… New
Inbox
Rollout: Beta Phase
How do I see all my drafts?
Access all of your drafts from your
inbox
… 1. Click on
Inbox
… You can access all of your drafts from your
inbox
. Only you can see and send your drafts
What are the sections in my Messaging
inbox
?
A break-down of the different sections in your Messaging
inbox
…
Team
Inbox
: All of the the messages your
team
has received to its dedicated email addresses and phone… (Learn more about how your
team
inbox
works.)
How do I view and filter my templates?
Learn how to access and filter your templates from your
Inbox
module… If you are utilizing the new
Inbox
(beta), click the dropdown next to My
Inbox
. 2… Viewing Templates - Old
Inbox
How do I add and
remove
tags from customers?
Select
Remove
Tags from the drop down. Step 3. Search or select the tags you want to
remove
… 2. To
remove
a tag for an individual customer:… 4. To
remove
a tag for multiple customers:
How do I adjust my
team
settings?
Change the details related to any single
team
from the Teams settings [Admin only]… How to disable a
team
What is a
team
inbox
Still Need Help?… Applies to: Admins You can change the name, address, connected POS and ecommerce sources of a
team
How do I disable or re-enable a
Team
?
Learn how to disable and re-enable
Teams
… How to disable a
Team
… How to Restore a disabled
Team