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Advice and answers from the Endear Team

Search results for:how do i remove the team inbox
How do I hide the team inbox from users?
Disable a team's shared inbox from your settings page. [Only accessible to admins on the Professional plan]… The team inbox houses all messages where at least one user on the team is participating, and is accessible… When you hide the team inbox, users on that team can only see the messages they participate in. 1
How can I remove a team location?
Learn how to remove a team location and transition their customers to another store… Applies to: Admin If you find that you no longer need to have a team location due to the store closing… Update to the active team location of your choice. Still Need Help?
How do I adjust my team settings?
Change the details related to any single team from the Teams settings [Admin only]… to choose the right POS and ecommerce sources for your team How to disable a team What is… Select the team you'd like to edit 4
How do I add a new team?
Learn how to add additional teams to your Endear account… 3. Click on Create team… Applies to: Admin only You'll be prompted to set up at least one team when you create your account
How do I add and remove tags from customers?
Select Remove Tags from the drop down. Step 3. Search or select the tags you want to remove… 1. Step 1. From the customer's main profile page, click the + Add button under the Tags section… 2. To create a new tag, simply type it into the search bar and the checkbox to select it will appear. Click new tag then select Save to add new tag
How do I disable or re-enable a Team?
Learn how to disable and re-enable Teams… How do I change which Team I am signed into? Still Need Help?… How to disable a Team
What is the new inbox?
Learn about the changes to your inbox and how to try it out in beta… Click on Inbox from the left-hand navigation, then click Try new inbox. 2… The new Inbox interface looks like the below. Give it a try!
How do I change which Team I am signed into?
Switching between Teams in Endear … Applies to: All (Users, Managers, & Admins) You can change the Team you are signed into if you are… You have access to the locations that are listed as "Member" For more information: Can I belong
How do I add or remove participants from a conversation?
Adding and removing participants from a conversation… Simply click on the "X" next to their name in the sidebar Still Need Help?… To remove a participant
What are message statuses and how do I change them?
How do I change a message's status?… Once updated, the thread will move to the appropriate folder in your Inbox Still Need Help?… Learn more about how your inbox sections work