Advice and answers from the Endear Team

Search results for:how do i preview messages

How do I preview messages?

Preview messages before you send them… How to preview messages… Applies to: All (Users, Managers, & Admins) Previewing messages allows you to review how your emails

How do I preview a Story?

Click Preview in the upper right corner of the page. The preview will open in a new window… Click on Preview in the top right corner 3. The preview will open in a new window… Select the Story you would like to preview from the main Stories page. 2

How do I resubscribe a customer to messages?

Resubscribe a customer to messages… to: All (Users, Managers, & Admins) A customer may use the unsubscribe option at the end of your message… preventing you from messaging them in the future

How do I search and filter my messages?

Search and filter messages… To Filter Your Messages:… to: All (Users, Managers, & Admins) From your Conversations tab, you can search through all the messages

How do I add multiple recipients to my messages?

Adding additional recipients to and removing them from messages… Standard users can message up to 100 customers to contact; managers and admins can message up to 2,500… Removing Recipients from a message

What are Merge Fields and how do I use them?

Send personalized bulk emails or text messages using Merge Tags… Once you have finished writing your message, click Preview to preview it and see how the merge fields… How to Use Merge Fields

What are message statuses and how do I change them?

How do I change a message's status?… Learn more about how your inbox sections work… Messages can be divided into 3 statuses: Open: The customer was last to respond

How do I change the Stories preview cover to fewer or different images?

Learn how to change the images that are shown in the preview cover of your Stories… Applies to: All (Users, Managers, & Admins) When creating a Story, the preview images automatically… If you would like to edit the images in the cover, here is how: Go to the Share tab of your Story

How do I send a new message to a customer?

Stay in touch with your customers by sending them engaging messages… To Start a Message from an Audience:… To Start a Message from a Customer's Profile:

How to enhance messages & templates

do I use them Still Need Help?… Applies to: All (Users, Managers, & Admins) With Endear, you can create engaging messages by adding… a message Adding links to a message Adding a template to a message Merge tags and how