Advice and answers from the Endear Team

Search results for:how do i move and duplicate products in a lookbook

How do I move and duplicate products in a Story?

Easily change the order of products in your Story or duplicate them to use in other sections … How to move and duplicate products in a Story… For more information: How do I add sections to a Story? How to duplicate a Story?

How do I duplicate a Story?

Use an existing Story as a starting point for a new one… How do I add sections to a Story? How to move and duplicate products in a Story?… For more information: How do I add items to a Story?

How do I add products to a Story?

Learn how to add additional products to an existing Story… How to move and duplicate products in a Story Still Need Help?… If you already have products in your Story, scroll to the right and click the Add Products button in

How do I add products to a message?

When looking to share products with your clients, quickly add them into your messages with Endear's message toolbar… Applies to: All (Users, Managers, & Admins) Adding products to your messages is simple and fast with… Click on + Actions Click on Insert products Select your Product(s) and click Continue

How do I add comments to products?

Additional Support: How do I preview a Story?… How do I choose which details are displayed in my Stories?… How to add descriptions to a Story or section? How to add titles to a Story or section?

What are message statuses and how do I change them?

How do I change a message's status?… At the top of the conversation you can press +Actions to Block to block a customer and no longer view… Once updated, the thread will move to the appropriate folder in your Inbox Still Need Help?

How do I build and save a report?

Any user can build a report in Endear in order to better understand user performance and conversions… If you are subscribed to Endear's Professional Plan, you will be able to move on to saving a report and… How to Build a Report

How do I see and manage reports in Endear?

You can access and create reports about users' performance through Endear's Insight module… Your Insights page is divided into a high-level performance overview at the top, followed by a break-down… All (Users, Managers, & Admins) You can find all reports available to you through the Insights and

How can I use UTM's to track customer engagement?

Customer interactions on messages and Stories can be tracked in Google Analytics and other similar platforms through our default UTM's… If a customer landed on a lookbook before landing on your site, this parameter will be 'lookbook'… Below is a breakdown of how to read the UTM's to understand customers' behavior

How do I enable and disable emails and phone numbers in Endear?

Add a new phone number Add a new email Note that if you disable a… contact method, you will no longer be able to receive messages at that address if and when a customer… To Create a Contact Method: