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Advice and answers from the Endear Team
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how do i manually add a sale
How
do
I
delete
a
sale
?
Delete
a
sale
… To Delete
a
Sale
:… Applies To: Admins From time to time you may want to delete
a
sale
, for example if it is ineligible
How
do
I
see what message prompted
a
sale
?
See what message prompted
a
sale
from your Sales module under Insights… View what message prompted
a
sale
… After reviewing the information, click the date under Sent At to see the actual message that prompted
a
How
do
I
add
a
new team?
Learn
how
to
add
additional teams to your Endear account… If you're an admin, you can
add
additional teams at any time
How
do
I
add
products to
a
Story?
Learn
how
to
add
additional products to an existing Story… For more information:
How
do
I
choose which details are displayed in my Stories?… Applies to: All (Users, Managers, & Admins) You may want to
add
additional products to
a
Story you've
How
do
I
add
sections to
a
Story?
Learn
how
to
add
multiple sections to give structure to your Stories in Endear…
Add
a
Title,
a
Description and any other Products or Assets to your story. 1… You can also
add
additional sections to an existing Story
How
do
I
add
products to
a
message?
Easily
add
product images to emails or text messages to give customers rich information right at their fingertips… Applies to: All users When messaging with customers, you may want to
add
product images directly… If
a
product doesn't have an image, inform your manager or admin
How
do
I
add
a
template to
a
message?
Applies to: All (Users, Managers, & Admins) Adding
a
template to
a
message can save you
a
lot of… After adding
a
template, you can always edit and make changes to the text to
add
a
personal touch… Choose to Replace Draft or
add
to Draft. Still Need Help?
How
do
I
add
a
link to
a
message?
Compose
a
new message. 2… Click on the Link icon (the chain) in your toolbar and insert
a
link 4… Enter the URL Click on
Add
Link
How
do
I
add
a
new task from Home?
Keeping track of your to-
do
list in Endear…
How
do
I
create
a
task?
How
do
I
create
a
task for
a
specific segment?…
How
are associates notified of tasks?
How
do
I
mark
a
task as complete?
How
do
I
add
Stories to
a
message?
Applies to: All (Users, Managers, & Admins) When writing
a
message to
a
customer, you can attach… Adding Stories to
a
message… like to
add
and Click Insert Story You can now see your story in the message composer