Advice and answers from the Endear Team

Search results for:endears mobile app beta

How to install the Endear app

We have the same view for your mobile and browser app for easy of use and seamless user experience… Applies To: Our easy to use mobile experience lets you increase customer retention and drive sales… Sign into account Download our iOs app

How do I install Endear's app in Shopify?

Learn how to install Endear's app in Shopify… Visit Endear's Shopify App Store listing Step 2. Click Add App ​ Step 3… Applies to: Admins Solution Overview Visit Endear's Shopify App Store listing

How to install Shoppable Stories

Learn how to easily add this new sales channel, Endear Checkout app, to your account… Install Now *Reminder that you will need Shopify app install permissions to install Endear Checkout

How do I change which notifications I receive?

You can adjust e-mail notifications as well as Mobile Notification (App only) Overview: Click

How do I manage a customer's subscription?

Managing Subscriptions in Endear… External vs Endear: For a given contact it can have a subscription status managed by an external app… Click Confirm Overview: Navigate to Customer detail page (beta) Click Subscribed in Endear

How do I update my profile picture

How to upload your own profile picture that will be seen in the app and SalesChat… Customers get a face to connect with in SalesChat, and your colleagues can easily spot you across the app

Setting up Two-Factor Authentication for your Endear User Profile

Set up 2FA (Two-Factor Authentication), also known as Multi-factor Authentication, for your Endear User Profile… Authenticator App - You can use an authenticator app like Google Authenticator to generate a unique code… Setup Multi-Factor Authentication in an Authenticator App

Meet Endear!

Learn more about Endear… What is Endear?… Analytics Endear tracks each message sent through the app so you can see how your team is contributing

Does Endear work with Shopify Flow?

Leverage Shopify Flow's workflows with Endear's triggers… How to access Endear Triggers… Shopify Flow is an app that allows you to create workflows that enable you to modify your Shopify data

Which orders get tracked in Endear?

sales will be attributed based on the following rules: If your message was an email: The app… made within 5 days of a user's message as "converted", no matter what engagement looks like The app… the recipient opened, clicked, and/or replied to it) If your message was a text / SMS: The app