How to use Endear AI
Patrick Rhea avatar
Written by Patrick Rhea
Updated over a week ago

Applies to: All (Users, Managers, and Admins)

Endear will use AI to help users generate responses, summarize conversations, translate, and much more. Some of these features will happen automatically and can help you write a response in just moments.

  • Translate (coming soon)

  • Improve Writing (coming soon)

  • Fix Spelling and Grammar (coming soon)

  • Change Tone (coming soon)


Endear will use AI to help you when entering a conversation. First, it will summarize the conversation on the right-hand side.

View a summary of

It will also try to create a response automatically to the customer. You have the option to start with that suggestion or choose to write your own reply from scratch.

Click on Start with suggestion

Use Endear AI to help you write a response.

Overview:

  1. Click + Actions

  2. Click Endear AI

  3. Click on "Help me write.."

  4. Provide context for your message and Click on Generate

  5. Review your generated message and choose to insert the message.

1. Click on + Actions

Click on Actions

2. Click on Endear AI

Click on Endear AI

3. Click on Help me write...

Click on Help me write...

4. Provide context and Click on Generate

Click on Generate

5. Review your generated message and choose to Insert the message.

Click on Provide some context for your message
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