How do I archive or unarchive a customer?

Applies to: Managers & Admins ONLY

Customers cannot be deleted in Endear; however they can be archived. This will prevent Users from contacting or viewing any information with a customer. A customer can always be unarchived at any time.

Overview:

1. Find a customer in an Audience you'd like to Archive

2. Click on Actions in the top right

3. Click on Archive

Here is how you can Unarchive a previously archived customer.

Overview:

1. From the All Customers Audience click Filter

2. Select the Archived filter and choose Yes

3. Click on the Customer you'd like to unarchive

4. Click on Restore

Here is how you can archive a list of customers. Keep in mind this process runs in the background and may take some time to fully complete.

Overview:

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