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How do I archive or unarchive a customer?
How do I archive or unarchive a customer?

Customers cannot be deleted in Endear; however they can be archived.

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: Managers & Admins ONLY

How to archive customers one at a time:

1. Click on the customer you want to archive from your database to visit their profile.

3. Click the Archive button under their name.


How to Unarchive a customer profile

Note that once you click Archive, the button will turn into an Unarchive option in order to reinstate the customer.


You can always access a full list of archived customers by visiting a segment and using the Archived filter.

How to archive/unarchive customers in bulk (Admins Only):

Admins can also bulk archive/unarchive customers from the customers list.

1. Select the customers you want to archive from your customers list.

2. Click the Bulk Edit option.


3. Select Archive customers and click Next.


4. Confirm your update to the # of customers changing. Check the box to confirm the changes and click Confirm.


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