Can I include images in my messages?

All (Users, Managers, & Admins)

You can include images and gifs from anywhere into your messages to customers

Solution Overview

1. Compose a new message or reply to an existing thread.

2. Select the image icon (the picture of the mountain) above the text field.

3. Click Search to look through images saved under your creative assets

4. Once the image has been uploaded, click Insert Assets.

Step 1. Compose a new message or reply to an existing thread.

Step 2. Select the image icon (the picture of the mountain) above the text field.

Step 3. Click Search to look through images saved under your creative assets or click the Upload button to select the image you'd like to add from your device.

Step 4. Once the image has been uploaded, click Insert Assets.

Step 5. The image will appear in the body of your message. Note: For SMS, a preview image will be sent with a short link to view the full image. Some countries do not support image sending over SMS.

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