Note: Currently, WhatsApp is only available to our brands enrolled in our Design Partner Program. To learn more, refer to this article.
Applies to: Admins
A common question we get is if registering your Meta Business ID with Endear will limit your ability to use WhatsApp with other CRM or e-commerce platforms.
Luckily, Meta's architecture is flexible and accounts for this situation.
You can maintain WhatsApp integrations with multiple platforms simultaneously.
Meta allows you to have multiple independent WhatsApp Business accounts under the same Meta Business account. This means:
You can create a dedicated WhatsApp Business account specifically for Endear
Your existing WhatsApp integrations with other platforms remain unaffected
Each platform operates independently without conflicts
Recommended Setup Process
Use your existing Meta Business account during the Endear registration process
Create a new WhatsApp Business account specifically for Endear
Need Help Getting Started with WhatsApp?
For step-by-step instructions on the registration process, our WhatsApp Registration Guide.