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Advice and answers from the Endear Team

Search results for:who else has access to templates
Who else has access to templates?
See who can view and edit templates… While some templates are only useful to just one team, others might be helpful to everyone… When you create a template, you decide who you want to share your template with: Current team
How to Edit Who Has Access to a Calendar
Learn how to edit vs view access to a calendar in Endear… Click on the calendar you'd like to adjust access to Find the calendar for which you'd like to change… Select the users you want to grant access to and specify whether they should have the ability to Edit
Who else can see and respond to my messages?
Anyone in your location and any account admins can see and respond to your conversations in the team inbox… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… and respond to your conversations in the team inbox
How do I edit an audience?
Learn how to edit an audience including the name, description, and who has access to it… You can edit the Audience name, description, and who has access to this audience… If you want to save new filters, you will need to create a new audience. Still Need Help?
How do I give others access to an Audience?
Give your team access to relevant customer lists … How to update who has access to an Audience… Go to the Audience you want to change access to, click Saved Step 2
How do I view and filter my templates?
Learn how to access and filter your templates from your Inbox module… For more information on how to create new templates, refer to this article. 1… Applies to: All You can easily view and filter your available templates in your Inbox module
How do I adjust who can access a Contact Method?
Adjust who can view or send from certain contact methods… Applies to: Admins ​ Endear allows you to customize individual contact methods, such as Email, SMS, or… Click on Contact Methods Choose your preferred contact method Click on Edit under Access
How to restore deleted templates
Recover your deleted templates… We are happy to assist you for more 1:1 direction. Reach out to our live chat!… It is possible to be recovered
How to enhance messages & templates
Learn to add images, products, stories, links and more!… Adding Stories to a message Adding images to a message Adding links to a message Adding… We are happy to assist you for more 1:1 direction. Reach out to our live chat!
How to Understand and Use WhatsApp Message Templates
Learn about WhatsApp's rules for sending approved message templates and when to use them for initiating customer conversations… These template messages are the only type of message that you can send to customers who have yet to message… Because WhatsApp with Endear is still in Early Access, the ability to create and customize templates