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Advice and answers from the Endear Team

Search results for:what is a draft
What is a Draft?
Any message you started writing but didn't send is automatically saved as a draft… automatically saved as a draft… to: All (Users, Managers, & Admins) With Endear, any message you started writing but didn't send is
How do I add multiple recipients to my messages?
Adding Recipients from a Draft… From a draft Click on Add Select an audience Check Select Customers Click on… Save From a draft Click on Add 2
How do I see all my drafts?
Access all of your drafts from your inbox… 3. Use Search or Filters to find a specific draft… Overview: Click on Inbox Click on Drafts Use Search or Filters to find a specific draft
Is there a way to stop sending a mass message?
If you delete the draft you can avoid pending messages from being sent… Users, Managers, & Admins) Your mass emails are processed through drafts, so if you delete the draft… are pending will be stopped, and we cannot unsend messages that have already gone out through the draft
What is attribution?
What is Attribution?… Applies to: Admins, Managers, Users Attribution in Endear is how the system gives credit to your… Below are examples from the attribution settings: Attribution in Endear is influenced by the last
What is SalesChat?
Team members can also transfer chats if a customer needs to chat with a specific store or associate… Chat with Insights: The benefit of Endear SalesChat is access to useful customer insights at your fingertips… Details like the customer's location and what they have in their cart are easily accessible on the same
What is the difference between a connected vs. hosted calendar?
A Hosted Calendar is one that is created and managed entirely within the Endear platform… Which calendar is a better fit?… Endear supports two calendar types to manage your appointments: a Connected Calendar and a Hosted Calendar
What is a note and how can I record one?
What is a Note?… You can add a note directly from a customer's profile… If you want to create a note without linking to a specific customer, you can do so from the Home Page
What is the new inbox?
transfers between staff and stores AI-powered summaries & drafting capabilities The new inbox is… Give it a try! However, you can always navigate back to the old inbox using the button below
What is pin code login?
Once the primary account is logged in, all the pin code users can simply use their numerical pin codes… Managers and Admins must login with a traditional password… No, pin code login is not intended to be used on an individual device