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Advice and answers from the Endear Team
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how do i upload an image to my assets library
How
do
I
upload
an
image
to
my
Assets
library
?
Upload
your favorite images
to
your
Assets
library
to
use them in Stories or messages…
To
upload
an
image
in your
Assets
library
:… Drag & drop a file or click browse
to
search for
an
image
to
upload
Written by
Angela Lynch
Updated over a week ago
How
do
I
delete
an
image
from our
Assets
folder? [Admin Feature]
Deleting
an
image
from your
Assets
folder… Applies
to
: Admin Only Here's
how
to
delete
an
image
in your
Assets
folder… Click the
Assets
tab. 3. Select the checkboxes next
to
the
assets
that you want
to
delete. 4
Written by
Angela Lynch
Updated over a week ago
How
do
I
add
an
image
from
my
computer or device
to
a Story?
Learn
how
to
add
an
uploaded
image
to
a Story… Click
Upload
to
add new images
to
your asset
library
… Click
Upload
to
add new images
to
your asset
library
. Step 3
Written by
Angela Lynch
Updated over a week ago
What are message statuses and
how
do
I
change them?
How
do
I
change a message's status?… For example,
an
open conversation will have the options
to
Close, Block or Unsubscribe the customer…
To
Change the Status of a Message
Written by
Angela Lynch
Updated over a week ago
Can
I
include images in
my
messages?
Easily include
images
in your messages… Click Search
to
look through images saved under your creative
assets
or click the
Upload
button
to
select… Compose a new message or reply
to
an
existing thread. Step 2
Written by
Angela Lynch
Updated over a week ago
How
do
I
filter
my
tasks?
Click More filters
to
add additional filters
to
your search. Select the filters you want
to
apply…
How
to
Filter Your Tasks:… possible tags available will appear when you make your initial selection between 'is' or 'is not' [
Image
Written by
Angela Lynch
Updated over a week ago
How
do
I
cancel
my
subscription?
Applies
to
: Admin If you'd like
to
cancel your subscription, please contact us at support@endearhq.com… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!… the app once you notify us that you'd like
to
cancel
Written by
Angela Lynch
Updated over a week ago
How
do
I
update
my
app?
When a newer version of the app is available, a prompt on your screen will offer
to
update. However, you can also manually update your app… Click on the version of the app
to
update
to
the latest version… Click on the version of the app
to
update
to
the latest version
Written by
Angela Lynch
Updated over a week ago
How
do
I
add
my
company's branding?
How
to
add your company's branding
to
your Stories… You can add your brand logo and favicon
to
your Stories
to
make them feel like
an
extension of your online…
Upload
your logo, favicon, and enter your brand name and website URL. Step 1
Written by
Angela Lynch
Updated over a week ago
How
do
I
save segments
to
my
Home page?
Pin important segments
to
your main landing page in Endear … For more information:
How
do
I
create a segment?
How
do
I
edit a segment?… Applies
to
: All (Users, Managers, & Admins) Solution Overview: Navigate
to
the Customers page
Written by
Angela Lynch
Updated over a week ago
