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English

… Applies to: All (Users, Managers, & Admins) 
Previewing 

Stay in touch with your customers by sending them engaging 

 the message to see merge fields populated and make sure you like 

 in the upper right corner of the page. 
The 

 will open in a new window… Select the Story you would like to 

 to add images to enhance your SMS and email 

 not support image sending over SMS. 
 Step-by-Step Guide 
 1… Click "

" to see what it will look like before sending. 
 ​

:… All (Users, Managers, & Admins) 
From your Conversations tab, you can search through all the 

… All (Users, Managers, & Admins) 
A customer may use the unsubscribe option at the end of your 

 you can setup greetings, status updates, and conversation prompts in SalesChat… Scroll down to the Labels section, and input the desired copy for the various default 

… If applicable, you can also add links to your 

Adding additional recipients to and removing them from 

… Adding Recipients when Composing a new 

 to change the images that are shown in the 

 cover of your Stories… Applies to: All (Users, Managers, & Admins) 
When creating a Story, the 

 images automatically… If you would like to edit the images in the cover, here is 

 change a message's status?… Learn more about 

 can be divided into 3 statuses: 
Open: The customer was last to respond