Skip to main content

Advice and answers from the Endear Team

Search results for:how do i duplicate a lookbook
How do I duplicate a Story?
Use an existing Story as a starting point for a new one… How do I add sections to a Story? How to move and duplicate products in a Story?… For more information: How do I add items to a Story?
How do I move and duplicate products in a Story?
Easily change the order of products in your Story or duplicate them to use in other sections … For more information: How do I add sections to a Story? How to duplicate a Story?… How to move and duplicate products in a Story
What are message statuses and how do I change them?
How do I change a message's status?… Applies to: All (Users, Managers, & Admins) The status of a message is a great indicator to know… Learn more about how your inbox sections work
How to edit a live one-time campaign?
Learn how to make changes to a one-time campaign that is already running… How to duplicate a campaign… campaign that needs to be edited, you can pause it to make the changes, but you will need to create a
How can I use UTM's to track customer engagement?
If a customer landed on a lookbook before landing on your site, this parameter will be 'lookbook'… Below is a breakdown of how to read the UTM's to understand customers' behavior… Below is a chart that explains how additional UTM parameters are determined
How do I complete a task?
Learn to complete a task and see which tasks are still pending… How do I mark a task as complete from the task list?… What happens if a task does not get completed in time?
How do I transfer a SalesChat?
Learn how to transfer chats to another team member or location… Applies to: Users, Managers, and Admins Sometimes a customer will have a question that is best answered… chat via transfer, you will receive a notification similar to a new message
How do I delete a Story?
How to delete a Story… Restore a Story… Applies to: All (Users, Managers, & Admins) When you need to remove a story, you can delete it from
How do I delete a sale?
Delete a sale… To Delete a Sale:… Applies To: Admins From time to time you may want to delete a sale, for example if it is ineligible
How do I create a Story?
Learn how to create engaging and clickable content with Stories… Applies to: All (Users, Managers, & Admins) If a user wants to create a custom product selection… for their customers to engage with and shop from, then they will want to learn how to create a Story