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Advice and answers from the Endear Team
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can i belong to multiple locations
How do
I
know what location I'm signed-in
to
?
Where
to
see your location and team assignment in Endear … For more information:
Can
I
belong
to
multiple
locations
?… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!
Can
I
belong
to
multiple
Teams?
What Teams you
belong
to
in Endear… Applies
to
: All (Users, Managers, & Admins) Yes, in some cases it may make sense for a user
to
belong
… If you are an Administrator, you
can
assign a user
to
multiple
Teams
How do
I
change which Team
I
am signed into?
You have access
to
the
locations
that are listed as "Member" For more information:
Can
I
belong
… Applies
to
: All (Users, Managers, & Admins) You
can
change the Team you are signed into if you are…
to
multiple
Teams?
How do
I
assign the right
locations
to
my teams?
Make sure the right
locations
are connected
to
your teams so they
can
properly filter their data… A purchase or online location
can
be associated with
multiple
teams. 1. Click on Settings 2… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!
How do
I
assign
multiple
associates
to
a task?
Assign as many associates as you want
to
a task… Admins
can
assign any user
to
a task. You
can
assign as many users as you want
to
a task…
To
Assign
Multiple
Users
to
a Task:
How do
I
add
multiple
recipients
to
my messages?
Adding additional recipients
to
and removing them from messages… Applies
to
: All (Users, Managers, & Admins) With Endear, you
can
send a message
to
one or
multiple
… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!
How
to
add a user
to
multiple
teams
Need
to
add an associate
to
more than one team?… Applies
to
: Admins It's simple
to
add a user
to
multiple
teams/
locations
… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!
How do
I
create
multiple
calendars at once?
Learn how
to
create calendars in bulk
to
save time and setup all your teams with Endear Appointments… You
can
set up
multiple
appointment calendars at once through an intuitive, guided workflow that saves… In this case, you should select "
I
want
to
choose specific teams" If you choose specific
How do
I
disable or re-enable a Team?
Learn how
to
disable and re-enable Teams… Under Status click Enable For more information:
Can
I
belong
to
multiple
Teams?… Applies
To
: Managers & Admins You
can
disable and re-enable Teams from your account at anytime
What data is pulled from Gorgias?
What
can
I
filter from Gorgias… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!… Applies
to
: All Users Get a peek into how your customer is communicating with your brand, with Tickets
