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Advice and answers from the Endear Team

Search results for:can i upgrade my plan during my trial
Can I upgrade my plan during my trial?
Take advantage of all Endear's features during your free trial… By default, your free trial of Endear will start you on our Starter plan, so that you can see how our… However, you're free to upgrade your trial at any time to take advantage of more advanced features
How do I change my subscription plan?
Upgrade or downgrade your subscription plan at any time… Applies to: Admin You can upgrade or downgrade your subscription plan at any time to give your team… Only admins can upgrade a subscription
I'm unable to hyperlink a URL to text...am I doing something wrong?
Why can't I hyperlink my url in a text message?… As far as URL hyperlinks go, we can only utilize that feature for emails. Still Need Help?
How can I add images to my messages?
Learn how to add images to enhance your SMS and email messages.
How can I change my SalesChat availability status?
When using SalesChat, you can adjust your availability status to ensure effective communication with
How can I create or change my pin code?
Learn how to change your default pin code.
How can I add or edit my billing contacts
If you are unable to access the form, feel free to contact us at billing@endearhq.com and we can do the
Can other users share my Stories?
User access to Endear Stories
How can I enable pin code login for my team?
Learn how your staff can use a pin code to log into Endear instead of username and password… Once a staff member is logged in for the first time, they can change their pin code by following these… Note: Each staff member can only be assigned to a single role
Why were some customers left out of my campaign?
There are customers who were omitted from my campaign message