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Advice and answers from the Endear Team
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how do i set my default lookbook settings
What are Story
default
settings
and
how
do
I
use them?
Learn
how
to
set
up Stories for your team… Adjust your Stories'
Settings
Default
Details: Font Family: Change
how
the
default
text… Applies to: Admin Stories are
set
up out-of-the-box based on a series of predetermined
settings
How
do
I
adjust
my
team
settings
?
Change the details related to any single team from the Teams
settings
[Admin only]…
settings
:
How
to choose the right POS and ecommerce sources for your team
How
to disable… Adjust your Team's
Settings
1
How
do
I
adjust Campaign
Settings
This article will teach you
how
to adjust campaign
settings
based on Subscriptions, Recently contacted and who can approve Campaigns… Table of Contents
How
to Navigate to Campaign
Settings
Setting
Default
Campaign
Settings
…
How
to Navigate to Campaign
Settings
How
do
I
setup
default
messages in SalesChat?
Learn
how
you can setup greetings, status updates, and conversation prompts in SalesChat… Applies to: Admins Click "
Settings
', then "SalesChat" Click "Appearance" Under the… Click on "
Settings
" 2. Click on "SalesChat" 3. Click on "Appearance" 4
How
do
I
set
a task's deadline?
Set
a task's due date… To
Set
a Deadline:… Solution Overview: Visit the task whose deadline you want to
set
Choose a due date
How
do
I
change the
default
text in SalesChat?
Here is where you can learn
how
to change the
default
text for greetings, away-modes, and closing chats… In Saleschat we have some
default
language you can setup that your customers see when starting or exiting… closed soon due to inactivity Chat closed - This message will be shown when the chat is closed Here is
how
How
do
I
set
up email in Endear?
How
to
set
up email contact method in Endear… Applies To: Admin You can
set
up an e-mail address using a subdomain we provide out-of-the-box, endear.chat… Overview: Click on
Settings
Click on Contact methods… Click Add Contact Method and
How
do
I
set
up phone number forwarding?
1. Click on
Settings
… Applies To: Admins Most brands
set
up call forwarding in the case their customer wants to move from… Click on
Settings
Click on Contact Methods Choose the SMS number you'd like to setup forwarding
How
can
I
use UTM's to track customer engagement?
Customer interactions on messages and Stories can be tracked in Google Analytics and other similar platforms through our
default
UTM's… If a customer landed on a
lookbook
before landing on your site, this parameter will be '
lookbook
'… Below is a breakdown of
how
to read the UTM's to understand customers' behavior
How
do
I
set
working hours for SalesChat availability?
Learn
how
to
set
up working hours for when the SalesChat widget is available… If you currently
do
not have working hours, toggle to "On" 5.
Set
the desired schedule 6… Working hours
set
a schedule for when the SalesChat widget is shown to customers on your site
