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how do i know what location im signed in to
How
do
I
know
what
location
I'm
signed
-
in
to
?
Where
to
see your
location
and team assignment
in
Endear …
How
do
I
change which
location
I'm
signed
into? Still Need Help?… Home page When you login
to
Endear, you will see your
location
listed both
in
the upper left corner
How
do
I
change which Team
I
am
signed
into?
Switching between Teams
in
Endear … Click the drop-down arrow next
to
the
location
name
in
the upper left corner You will see the… Applies
to
: All (Users, Managers, & Admins) You can change the Team you are
signed
into if you are
How
do
I
know
who is assigned
to
a customer?
Easily tell who is assigned
to
a customer… Additional Articles: Learn
how
to
assign and unassign users
to
customers Still Need Help?…
How
view who is assigned
to
a customer
What
do
customers see when
I
message them?
What
do
customers see when
I
message them?… Endear allows you
to
easily write and send messages
to
your customers over email and text…
To
put simply, this means your message will appear
to
your customer like any other text or email they
How
do
I
know
if my message was delivered successfully?
Find out the status of your messages
to
recipients…
What
happens when
I
click send?… Applies
to
: All (Users, Managers, & Admins) Here is a simple walkthrough of
what
happens when you
How
can
I
remove a team
location
?
Learn
how
to
remove a team
location
and transition their customers
to
another store… Applies
to
: Admin If you find that you no longer need
to
have a team
location
due
to
the store closing…
to
change
to
another
location
How
do
I
know
how
many customers have viewed my Story?
Keep track of
how
your customers are interacting with your content … viewed the Story and
how
many people have clicked through
to
your e-commerce site within the last 30… This can help you determine
what
content is most engaging
to
your customers
What
are message statuses and
how
do
I
change them?
How
do
I
change a message's status?… Applies
to
: All (Users, Managers, & Admins) The status of a message is a great indicator
to
know
… Follow Up: A customer has not been replied
to
in
an extended amount of time
To
Change the Status
How
do
I
adjust
what
details
I
see
in
my report's table?
Customize the columns
in
your reports
to
display only the information that matters
to
you…
To
add a column, check the box next
to
the data type you want
to
see… We are happy
to
assist you for more 1:1 direction. Reach out
to
our live chat!
How
do
I
create multiple calendars at once?
Learn
how
to
create calendars
in
bulk
to
save time and setup all your teams with Endear Appointments…
How
do
I
create calendars
in
bulk?…
In
this case, you should select "
I
want
to
choose specific teams" If you choose specific
