How do I filter my Messages results?

Filter your Messages results by type or location

The Messages page under Insights gives you an overview of the messages sent by each user. You can filter the results by type or location.

To Filter Your Messages:

  • Click Type to filter your results by the type of message sent (email or sms).
  • Click Location to filter your results by messages sent from a specific location's dedicated email address or phone number. Because one user may be assigned to multiple locations, the messages sent by that user may change based on your Location filter.