Applies to: Admins
You may want to make SalesChat visible only certain pages. You can also require customer's to provide certain information before starting a chat. You can do this by setting new rules and behaviors for Saleschat.
Overview:
Click on Settings
Click on SalesChat
Click on Visibility
Adjust the default behavior. This how Saleschat operates when it does not meet any rules.
Widget - Adjust if the widget is visible on your webpage or not
Required Contact - Require certain information for a customer to initiate a chat
Click Add Rule
Click Add filter and choose when Sales Chat is displayed
Customer Logged in - Require a customer to be logged in before they can see SalesChat
Product Page - Have Saleschat only appear on certain pages on your website
Customer Cart - Require a customer to have a certain amount in their cart before Saleschat appears
Under Then, Adjust Widget Availability and Required Contact information under Then
Add any additional rules you'd like by clicking Add Rule
1. Click on Settings
2. Click on SalesChat…
3. Click on Visibility…
4. Adjust the default behavior. This how Saleschat operates when it does not meet any rules.
5. Click Add Rule
6. Click Add filter and choose when Sales Chat is displayed
8.Under Then, Adjust Widget Availability and Required Contact information under Then
