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How to change E-mail Display Names
How to change E-mail Display Names

Change how your e-mail is coming from

Patrick Rhea avatar
Written by Patrick Rhea
Updated over a week ago

Applies to: Admins & Managers

Endear gives you the option to change your e-mail's display name. This allows you to customize how members of your team appear to customers in their inboxes.

You can type your own text and use the following merge fields for your custom Display Name:

{{user.first_name}} - User's First Name

{{user.last_name}} - User's Last Name

{{}} - Your Brand's Name

{{}} - Your team's name

Solutions Overview:

  1. Click on Settings

  2. Click on Teams

  3. Click on the Team you'd like to adjust

  4. Scroll down to Messaging Defaults and click Edit next to the E-mail Name

  5. View available merge fields by clicking on ?

  6. Adjust your E-mail Display Name.

  7. Click Save

1. Click on Settings

Click on Settings

2. Click on Teams…

Click on Teams…

3. Click on the team you'd like to adjust

Click on NY Flagship

4. Click Edit

Click on Edit

5. View Available Merge Fields

View Available Merge Fields

6. Adjust your E-mail Name

Adjust your E-mail From

7. Click on Save

Click on Save
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