Applies to: Admins & Managers
Endear gives you the option to change your e-mail's display name. This allows you to customize how members of your team appear to customers in their inboxes.
You can type your own text and use the following merge fields for your custom Display Name:
{{user.first_name}} - User's First Name
{{user.last_name}} - User's Last Name
{{brand.name}} - Your Brand's Name
{{team.name}} - Your team's name
Solutions Overview:
Click on Settings
Click on Teams
Click on the Team you'd like to adjust
Scroll down to Messaging Defaults and click Edit next to the E-mail Name
View available merge fields by clicking on ?
Adjust your E-mail Display Name.
Click Save
1. Click on Settings
2. Click on Teams…
3. Click on the team you'd like to adjust
4. Click Edit
5. View Available Merge Fields
6. Adjust your E-mail Name
7. Click on Save
