How do I preview a Story?

Review your Story before you send it to a customer

Leigh Sevin avatar
Written by Leigh Sevin
Updated over a week ago

Applies to: All (Users, Managers & Admin)

You can always preview a Story to see what your customer will see when they view it. Reviewing your Story before sending it can ensure it matches your expectations.

Solution Overview

  1. Select the Story you would like to preview from the main Stories page.

  2. Click Preview in the upper right corner of the page.

  3. The preview will open in a new window. You'll be able to choose which device you want to preview the Story on by using the various icons at the top (mobile, tablet, and desktop).

1. Select the Story you would like to preview from the main Stories page.

Step 1 screenshot

2. Click on Preview in the top right corner

Step 2 screenshot

3. The preview will open in a new window. You'll be able to choose which device you want to preview the Story on by using the various icons at the top (mobile, tablet, and desktop).

Step 3 screenshot

Note: The URL displayed at the top of the preview is not meant to be shared with customers. The Shareable URL can be found under the Share tab or by using the Story shortcut in the body of your message.

Still Need Help?

We are happy to assist you for more 1:1 direction. Reach out to our live chat!

Did this answer your question?