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Advice and answers from the Endear Team
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how do i see what message prompted a sale
How
do
I
see
what
message
prompted
a
sale
?
See
what
message
prompted
a
sale
from your Sales module under Insights… View
what
message
prompted
a
sale
… After reviewing the information, click the date under Sent At to
see
the actual
message
that
prompted
What
do
customers
see
when
I
message
them?
What
do
customers
see
when
I
message
them?… Just like
a
regular email or text, you can add images, links, and more to your
message
… The magic behind the success of Endear messages is the personal nature of the
message
How
do
I
delete
a
sale
?
Delete
a
sale
… To Delete
a
Sale
:… Applies To: Admins From time to time you may want to delete
a
sale
, for example if it is ineligible
How
do
I
message
multiple customers?
Learn to send bulk
message
customers via email, SMS, or WhatsApp messages…
What
are merge fields and
how
do
I
use them?
How
do
I
create
a
Campaign?…
How
to bulk
message
multiple customers
How
can
I
unsend
a
message
?
Learn about
how
to undo
a
sent
message
within the first 10 seconds or disable this setting…
How
do
I
undo
a
sent
message
?…
How
can
I
turn off the undo setting?
Can
I
save
a
message
?
Write
a
message
and save it to edit or send later…
How
do
I
Save
a
Message
?… Applies to: All (Users, Managers, & Admins) In Endear you no longer need to manually save
a
message
How
do
I
respond to
a
message
notification?
Respond to
a
message
notification… Applies to: All (Users, Managers, & Admins) When
a
customer responds to
a
message
, you will also… receive an email with the content of their
message
How
do
I
add Stories to
a
message
?
Share Stories you've assembled straight through your
messaging
platform… Applies to: All (Users, Managers, & Admins) When writing
a
message
to
a
customer, you can attach… Adding Stories to
a
message
How
do
I
add
a
link to
a
message
?
Adding clickable links to any email or SMS
message
is simple… Compose
a
new
message
. 2… Select/Highlight the text in your
message
that needs to be linked. 3
How
do
I
add
a
template to
a
message
?
Save time by using templates in your
messages
… Applies to: All (Users, Managers, & Admins) Adding
a
template to
a
message
can save you
a
lot of… (If there is already text written in your
message
, then you'll be
prompted
to choose between replacing
