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Advice and answers from the Endear Team

Search results for:can other users share my lookbooks
Can other users share my Stories?
User access to Endear Stories… Yes, other users on your team will also be able to view and share your Stories via the Shareable Link
How can users start sending messages?
Learn what is required for users to start sending messages… Users can start sending emails as long as they are assigned to a team location. 2
What are Stories?
Customers can also share Stories with their friends… Applies to: All (Users, Managers, & Admins) You may want to know more about the Stories feature under… For more information: How do I choose which details are displayed in my Stories?
How can I share video in a message?
Applies to: All (Users, Managers, & Admins) You can share videos you've uploaded into your Assets… You can add these when drafting a message
How can I use UTM's to track customer engagement?
Customer interactions on messages and Stories can be tracked in Google Analytics and other similar platforms through our default UTM's… Applies to: All (Users, Managers, & Admins) In Endear, all external links sent via messaging & Stories… These UTM parameters are added so that your team can use your Google Analytics reporting to track any
How do I share a Story?
Share Stories across platforms including e-mail, text, and social media … Applies To: All (Users, Managers & Admin) You can share Stories in by inserting them into Endear… Sharing your story through a link
Can I use WhatsApp with other platforms if I integrate with Endear?
Learn about integrating WhatsApp with Endear and other platforms, and our recommended best practices… get is if registering your Meta Business ID with Endear will limit your ability to use WhatsApp with other… You can maintain WhatsApp integrations with multiple platforms simultaneously
Can I upgrade my plan during my trial?
By default, your free trial of Endear will start you on our Starter plan, so that you can see how our
How do I see and manage reports in Endear?
You can access and create reports about users' performance through Endear's Insight module… Applies to: All (Users, Managers, & Admins) You can find all reports available to you through the… Shared with Me: Reports that have been created by other members of your team or by Endear, accessible
Where can I see all the customers assigned to me?
You can find who your admins are here: https://app.endearhq.com/admin/crm/settings/users Solution… You can re-create this Audience for yourself or any other user on your team by adding the filter "Assigned… Applies to: All (Users, Managers, & Admins) Learn how to view the customers that have been assigned