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how do i change which location im signed into
How do I know what
location
I'm
signed
-in to?
Where to see your
location
and team assignment in Endear … How do I
change
which
location
I'm
signed
into? Still Need Help?… You will also see your account icon listed as a team member of this
location
directly below the
location
What are message statuses and how do I
change
them?
How do I
change
a message's status?… Follow Up: A customer has not been replied to in an extended amount of time To
Change
the Status
How do I transfer a SalesChat?
Learn how to transfer chats to another team member or
location
… Sometimes a customer will have a question that is best answered by a specific individual, team, or store
location
How do I
change
my Email display name?
Change
how your Email is displayed… Applies to: Admins & Managers Endear gives you the option to
change
your Email's display name
Can I belong to multiple Teams?
As a user, learn how to
change
the Team you are
signed
into here… For more information: How do I
change
which Team I am
signed
into? Still Need Help?
How do I edit a calendar?
Learn how view and
change
calendar settings… View and edit the calendar details: Label:
Change
the name of the calendar… Access:
Change
who can view or edit the calendar. * To add yourself as an editable user: Click "Edit"
How can I create or
change
my pin code?
Learn how to
change
your default pin code… If you would like to
change
your pin code to 6 digits of your choose, follow the instructions below
How do I
change
a user's role?
Learn how to
change
a user's role to an admin, manager, or user… Applies to: Admins You can
change
a user's role to an admin, manager, or user at anytime following… Solution Overview Click on Settings Click on Staff Select the User you'd like to
change
How do I
change
or reset my password?
Steps to take if you or one of your users forget their password or if you want to
change
your password…
Change
your Password… Applies to: Everyone You may have forgotten or wish to
change
your current password for security
How do I
change
which notifications I receive?
Change
notifications for Comments & Mentions, Messages, Appointments, Tasks, and Customers in the Notifications Settings page… These can be
changed in the
Notifications Settings page