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How do I install SalesChat?
How do I install SalesChat?

Learn how to install the SalesChat widget on your Shopify site to live chat with customers.

Updated this week

Applies to: Admins

Requirements: Shopify Admin access & privileges.

Endear allows real-time communication with customers through SalesChat. This guide will walk you through installing the widget on your Shopify site.

Installation Video

Overview

  1. Click "Settings"

  2. Click "SalesChat"

  3. Choose your Shopify site and click "Create a website key"

  4. Create a label for your key and click "Create"

  5. Click "Copy" to your new key by clicking on Copy

  6. Click on Install Widget

  7. In Shopify, Paste in your key for the SalesChat app

  8. Click Save in Shopify

Step-by-Step Guide

1. Click "Settings"

Click on Settings

2. Click "SalesChat"

Click on SalesChat…

3. Select your Shopify site, then click "+ Create a website key"

Click on Create a website key

4. Create a label for your key, then click "Create"

Click on Create

5. Click "Copy" to copy the website key to your clipboard.

Click on Copy

6. Click "Install Widget", this will open up your Shopify site in a new tab. You may need to login to Shopify as an admin at this stage.

Click on Install Widget

7. Click "Continue".

8. In Shopify, on the left-hand panel under "App Embeds", locate the Endear SalesChat app and toggle the switch on, so it's blue. Then paste into the field "Website Key" (i.e., what you copied in the previous step).

Paste in your key for SalesChat app

9. Click "Save"

Click on Save

9. Return to Endear and refresh the page.

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